From Tuesday 25 March, you鈥檒l notice some changes when you log in to the UC Services Portal 鈥 the place you go to get stuff sorted, whether it's logging an IT issue, checking system status, or finding helpful how-tos.
What鈥檚 new?聽
We鈥檝e made a bunch of improvements based on feedback from students and staff. Here鈥檚 what you鈥檒l see:
Simpler navigation 鈥 A new mega menu, updated buttons and layout make it easier to find your way around.
Fresher look and feel 鈥 The portal now matches other UC platforms more closely, with new fonts, icons, and colours.
Clearer visual cues 鈥 Better design to help you spot key info faster, including:聽
Recommended for you 鈥 See popular articles and requests
Popular topics 鈥 Instantly access the most viewed help topics
Quick links 鈥 Straight to the Software Catalogue, 鈥楻eport an IT Fault鈥, and System Status
Smarter search 鈥 Improved AI search helps you get better results, faster.聽
What do I need to do?聽
Not much! When you next log in, you鈥檒l see a welcome banner and have the option to take a quick guided tour. Your saved bookmarks/favourites will still be there, and most things should still feel familiar when submitting a request or searching for answers.
Got questions or feedback? Get in touch via the Portal feedback button located in the bottom left corner of the UC Portal home page.
